A colored scan of the Vietnam visa approval letter (in PDF or JPEG format) will be sent to your email after it is done, so please make sure that you have provided us with the correct email address.
After receive the Visa approval letter, you should print it out (black and white is OK). You are not allowed to board the airplane without this letter in paper in advance.
* Sometimes the Visa letter will arrived in Junk/Spam mailbox, if you do not see it in your mailbox after the date when we promise to send to you, please check the Junk or Spam mailbox. If you still not see it, please contact us immediately for help.